LEGAL · PRIVACY

Privacy Policy

1. Introduction

As Herparçadan B2B trading platform, we take our users' privacy seriously. This Privacy Policy explains what information we collect when you use our platform, how we use it, and what rights you have.

2. Information We Collect

  • Account info: name, email, phone, company name, tax number.
  • Transaction info: order history, payment method (card numbers are not stored), shipping addresses.
  • Usage data: IP address, browser type, pages visited, cookie data.
  • ERP integration data: stock, price and order data pulled from your ERP for synchronization.

3. How We Use Information

  • Create and manage your account
  • Process orders, payments and deliveries
  • Provide customer support
  • Comply with legal obligations (tax, invoice, GDPR/KVKK)
  • Improve service quality and prevent fraud

4. Data Sharing

We do not sell your data. Data is shared only with: shipping companies (for delivery), payment processors (for transactions), and legal authorities (upon official request).

5. Cookies

We use cookies for session management, language preference and analytics. You can disable cookies via your browser settings.

6. Security

Your data is protected with SSL/TLS encryption, passwords are hashed with bcrypt, and our servers undergo regular security audits.

7. Your Rights

Under GDPR/KVKK you have the right to access, correct, delete, and stop processing your data. Send requests to kvkk@herparcadan.com.

8. Contact

Herparçadan
Email: info@herparcadan.com
Address: Istanbul, Türkiye

Last updated: May 1, 2026